Shipping policy
# Shipping Policy
Effective Date: 17 March 2026
Brand Name: Vibeskart
At Vibeskart, we are committed to delivering your orders quickly and safely.
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## 1. Order Processing
- All orders are processed within 1–3 business days
- Orders are not processed on Sundays or public holidays
- Once your order is shipped, you will receive a confirmation message with tracking details
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## 2. Shipping Time
- Standard delivery time: 3–7 business days across India
- Delivery time may vary depending on your location and courier service
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## 3. Shipping Charges
- Shipping charges are calculated at checkout
- Free shipping may be available on selected products or offers
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## 4. Cash on Delivery (COD)
- COD is available on eligible orders
- Vibeskart reserves the right to confirm COD orders via call or message before dispatch
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## 5. Order Tracking
- Once shipped, tracking details will be shared via SMS, WhatsApp, or email
- Customers can track their orders using the provided tracking link
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## 6. Delays & Issues
- Delivery delays may occur due to:
- Weather conditions
- Courier delays
- High order volumes
Vibeskart is not responsible for delays caused by third-party courier services, but we will assist you in tracking your order.
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## 7. Incorrect Address
- Customers must provide accurate shipping details
- Vibeskart is not responsible for orders delivered to incorrect addresses provided by the customer
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## 8. Damaged or Lost Packages
- If your order arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery
- Provide photos/videos as proof
We will investigate and provide a suitable resolution.
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## 9. Contact Us
For any shipping-related queries:
📧 Email: support@vibeskart.com
📞 Phone/WhatsApp: +91 XXXXX XXXXX
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Note: By placing an order with Vibeskart, you agree to this Shipping Policy.